Bureau Operating Procedures

The ETTA operating procedures details the specific procedures that the bureau follows as part of their quality program.

Title and Description	Document Number	Effective Date
Control of Non-Conforming Product This Education, Training and Technical Assistance (ETTA) Bureau Operating Procedure outlines the process used to ensure that products that do not meet...	BOP D.05.B01	2011-03-01
Corrective and Preventive Actions This procedure establishes a method for corrective or preventive actions to improve processes within or services provided by the Education, Training...	BOP D.06.B01	2021-05-19
Employee Separation Checklist This procedure provides for the orderly and complete out-processing of employees who leave the bureau, whether through transfer, resignation or...	BOP D.05.B02_rev4	2023-06-14
Employee Separation Checklist Form This form is to be used in conjunction with the NCDOL employee separation checklist (Form 114).		2021-06-03
Management Review This operating procedure defines the management review process for ensuring the continual effectiveness of the ETTA Quality Assurance Plan.	BOP D.01.B01	2007-09-01
New Employee Orientation This procedure establishes a structure for providing orientation for new employees. This policy supports developing a new employee in their job...	BOP D.05.B02_rev4	2023-06-14
New Employee Orientation Checklist Form Checklist to be used in conjunction with the NCDOL new employee orientation form (Form 104).	neworientationchecklist2021	2021-06-03
Personal Protective Equipment (PPE)/ Hazard Assessment Procedure To establish a requirement for the Education Training and Technical Assistance Bureau to survey activities performed by the Bureau’s employees and to...	BOP D.05.B04	2010-01-01
Quality System Documentation This Bureau Operating Procedure (BOP) defines the quality system used by the Education, Training and Technical Assistance (ETTA) Bureau. This...	BOP D.02.B01	2007-09-01